Cultural Competency 
and the LGBTQ IA+ Community

Translating Cultural Awareness to Providing Dental Services 
This is a required course for renewal in some states.
  • General Dentist, Hygienist, Dental Assistant, Front Office Staff

  • $27.00

  • 1 CE Credit

  • Self-Instructional

  • August 16, 2022

  • August 16, 2025

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What's included?

Course Description

Cultural competence is a term saturated in the news, journals, and the learning arena. In an increasingly diverse society and norms that differ between individual perspectives, dental professionals must be culturally competent health care providers. But how does a dental health care provider become culturally competent? Attaining cultural competence includes awareness and understanding of the many factors that influence culture and how that awareness translates into providing dental services within patients’ cultural parameters to ensure the best possible care for all patients. 

Learning Topics

  • Define cultural competence terms and ideas of health and wellness
  • Describe communication issues associated with working with diverse populations
  • Use effective cultural communication strategies when interacting with others
  • Be able to assess one’s own biases, stereotypes, and level of cultural competency

Course Details

  • Course Fee: $27
  • Credits: Catapult Education designates this continuing education activity for 1 credit
  • Method: Self-Instructional
  • Audience: General Dentist, Hygienist, Dental Assistant, Front Office Staff
  • AGD Subject Code: 558

Meet the instructor

Kelly Tanner, PhD, RDH

With a Ph.D. in Business and Leadership, Dr. Tanner uses her skills to train teams in a group practice setting. Kelly’s Ph.D. focused on organizational metacognition, in-depth study of group dynamics, and how to elicit permanent personal and organizational change.

Through measured assessments and interaction, she helps create sustainable systems for personal and professional productivity and accountability. Her ability to motivate the team to take ownership for case acceptance builds trust and strengthens the relationship with patients and the dental team.
Additionally, Dr. Tanner has served in areas of dental hygiene including academia, corporate, clinical, entrepreneur, and researcher. She has been recognized for her outstanding leadership within health care and university settings and is a recipient of the ADHA and Johnson & Johnson Award for Excellence.

She loves educating about leadership and clinical concepts that help teams THRIVE in their profession and their career. Dr. Tanner offers customizable courses in the areas of clinical concepts, leadership, and team empowerment courses. 
Patrick Jones - Course author

Course contents

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Catapult Education, LLC is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
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Approved PACE Program Provider. FAGD/MAGD Credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 6/1/20 to 5/31/24. Provider ID 306446.
Privacy Policy
Privacy Policy: By signing up for a free webinar, you authorize Catapult Education, its partners and the webinar sponsor, permission to contact you for future continuing education opportunities, e-learning announcements and product offers. Participants should always check with their state licensing board to determine which, if any, certification or licensing is required to perform specific procedures in their jurisdiction. The opinions expressed on this website come from a variety of writers and speakers that are not necessarily endorsed by Catapult Education or its associates. Viewers are responsible for verifying the validity, accuracy and relevance of all content before implementing any techniques, products or recommendations into their clinical setting. Viewers understand that Catapult Education its associates, writers, speakers, and sponsored affiliates are not in any way responsible or liable for any adverse events that may occur (i.e., in a clinical setting or anywhere) based on any information disseminated from Catapult Education sites.
Cancellations will be accepted, and payments refunded in full up to the start of this live virtual event. To request a refund, please submit a written request, including the reason for the request, to If you cannot attend the live event but still wish to view the course, it will be recorded and available for on-demand viewing once you have registered and paid the tuition in full. Catapult Education reserves the right to cancel or postpone any course due to unforeseen circumstances. In the unlikely event that Catapult Education must cancel or postpone this course, the registration fee will be fully refunded.

Catapult Education did not receive commercial funding for this event. Kelly Tanner, PhD, RDH receives a portion of the revenue generated from this activity for the time involved in preparing and delivering this presentation.  Catapult Education delivers clinically relevant continuing dental education programs which address the needs and preferences of our audience and provides them with the knowledge and confidence to integrate new techniques, practice management and treatment options into their respective practices. Catapult Education is committed to ensuring the content quality, objectivity and scientific integrity of all continuing education courses. Instructors are advised to support clinical recommendations with scientific research-supported data whenever possible and to disclose any conflict of interest between them and any corporate organization offering financial support or grant monies for this CE activity. Instructors are advised, where appropriate and if relevant to the subject matter of the presentation, to mention a variety of different product choices so as to present a balanced view of all therapeutic options available and promote improvements in oral healthcare free from commercial bias.