Effective communication is crucial for the success of dental hygienists in any role. We take classes on public speaking, but not listening. ...and don’t you agree that it is more important to be interested than interesting? This course will discuss principles of emotional intelligence that are essential for communication, trust-building, conflict management, and influential negotiation.

Program: 1hr, half-day

In an environment where COVID and social conflict affect our daily lives, we may feel unable to find our ground inside and outside of the workplace. As healthcare providers, all aspects of social and emotional awareness are integral for career success, clinical efficacy, and self-fulfillment. This course will help you understand the importance of emotional intelligence as a dental professional, understand how to identify blind spots, and help understand how to rewrite feelings and reverse triggers, which will increase your impact both personally and professionally.

Program: 1-2 hours

Patients make decisions about our practice before they ever meet us. Are we putting off the right vibes to attract them and keep them once they meet us? What are the blind spots in our everyday interactions and services with patients and team members that patients notice? When patients don’t rely on insurance to make decisions about which dentist to see, how do you stand out?

Program: 1-2 hours

More than 90% of patients who can visualize their oral conditions are better prepared to make health-related decisions, explore treatment, and discuss payment options. Digital health scans help the average person grasp the importance of their dental health and help healthcare providers make decisions easier to understand. Visualizing oral health connects oral health to overall patient health, which improves health outcomes, case acceptance, patient retention, and referrals.

Program: 1hr, half-day

What is the occlusion on the right? How about the left? What does this mean for your patient’s oral health? Occlusion tells you if there is potential for increased tooth loss due to tooth trauma or periodontal issues. It may also be a marker for airway issues, as well as TMJ and migraines that have a major impact on the overall health of the patient. By conducting occlusal evaluations with our patients, we can reduce the immediate physiological impacts of malocclusion.

Program: 1-2 hours

You know dental implants require specialized care, but do you have a WHY and HOW behind your workflow? This course will provide insight into how to create a diagnostic and maintenance workflow, utilizing the latest technology and homecare recommendations that will set your patients up for a lifetime of success.

Program: 1-2 hours

Cultural competence is a term that has been saturated in the news, in journals, and in the learning arena. In an increasingly diverse society, it is necessary for dental professionals to be culturally competent health care providers. But just how does a dental health care provider become culturally competent? Attaining cultural competence includes awareness and understanding of the many factors that influence culture and how that awareness translates into providing dental services within patients’ cultural parameters to ensure the best possible care for all.

Program: 1 hour 

The purpose of this course is to provide dental professionals with a review of ethics that pertain to the profession. The content of this course is not intended as legal advice for patients or practitioners but rather, serves to provide guiding principles for care.

Program: 1 hour
This is a required course for renewal in some states